Our objective at The Turmeric Co. is to ensure you receive your order, delivered as securely and efficiently as is possible.
To help us achieve this please make sure that we have your correct delivery address and delivery instructions. If you are not available to receive your package in person at the specified address, please make sure that our courier will be able to leave the box in a secure and safe place for you, or instructions to leave with a preferable neighbour
Please note that you are responsible for instructing us with clear, appropriate and reasonable instructions to deliver your box, within the “order notes” if necessary.
We will endeavour to dispatch your order at the earliest opportunity, Next working Day Delivery orders must be placed prior to 1pm. If not these orders will be shipped on the following working day as per standard Next Day shipping guidelines.
Your delivery address may be different from your billing address, however to avoid delays we recommend your first order contain both the same billing and delivery address. Email us if you are unfamiliar with delivery surcharges.
Our third party overnight courier company will deliver your order to you, we aim for this to be the day after your products were made fresh in our bespoke production facility. We do our best to ensure your product arrives on time. Freshly made, chilled to perfection and packed in a way that is enjoyable to open. Delivered to your instructed delivery address.
Please note: On all International Orders - The Turmeric Co. are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via the carrier, or incorrect shipping information completed by the customer.