Add the membership to your cart and go through the checkout process like any other purchase. After checkout, you’ll receive an onboarding email that explains how to access member benefits.

Yes. Members pay £14 every year for access to the membership program. The membership will auto-renew until you decide to cancel. You can cancel your membership's auto-renewal at any time through your account portal or by contacting our customer support team via Help Centre. There are no termination fees or hidden costs associated with cancellation, though all purchases of the membership are final. If canceled, your membership will still remain active through the current billing period.

Yes. Once you sign up, you’ll be prompted to create an account (if you don’t already have one). This is how you will access your store credit, referral links, and management of your membership.

The member discounts and free shipping benefits can only be accessed on our website. The discounts and free shipping benefits can not be accessed on Facebook Shop, Instagram Shop, or Amazon.

Membership is a paid experience that provides deeper experiences with our brand than our current rewards program. Rewards are free to join but don’t unlock as unique of an experience as the membership program.

You must use the same email you used when purchasing your membership in order to access your benefits. You have to sign in to your account to access your membership benefits.

Free shipping is automatically applied at checkout, no code needed.

Each season we will offer a free gift with purchase for members. During checkout, you will be prompted to select your free gift. Limit one per member per season.

You’ll be emailed separately from the rest of our customers to ensure you’re the first to know about any major sales and new product drops. There’s nothing you need to do to access this benefit other than opening any emails from us.

You can cancel your membership from your account portal at any time or by contacting our customer support team. There are no termination fees or hidden costs to cancel, but we do not provide refunds or credits, including partially used store credits.

No, we do not support pausing or skipping your membership at this time. However, you can cancel and rejoin the membership at any time.

You can update your payment method at any time from your account portal.

All purchases of the membership are final and cannot be returned or refunded. You can cancel your membership auto-renewal from your account portal at any time or by contacting our customer support team. If canceled, your membership will remain active until the end of the billing period.

You can update your payment method from your account portal at any time.

Your benefits are linked to the email address you used to purchase membership, so you need to use that same email to access your benefits.